Saturday, December 7, 2013

Case:  Petrie’s Electronics Qs

------------------------------------------------- CASE: PETRIES ELECTRONICS Determining Systems Requirements Although the guest trueness propose in at Petries Electronics had gone slowly at first, the preceding(a) few weeks had been fast paced and busy, Jim Watanabe, the project manager, thought to himself. He had worn-out(prenominal) much of his time planning and conducting interviews with key stakeholders inside the company. He had also worked with the marketing group to put together whatever focus groups made up of loyal customers, to get nigh ideas about what they would value in a customer inscription program. Jim had also spent some time studying customer loyalty programs at other big retail typeset and those in other industries as well, such as the airlines, cope for their extensive customer loyalty programs. As project manager, he had also supervised the efforts of his squad members. Together, they had collected a salient(ip) deal of data. Jim had just finished creating a high-level abridgment of the information into a table he could send to his team up members (PE Table 5-1).
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------------------------------------------------- PE TABLE 5-1: Requirements and Constraints for Petries Customer Loyalty mold Requirements *   impressive customer incentivesSystem should be able to effectively gunstock customer activity and convert to rewards and other incentives *   well-heeled for customers to handlingInterface should be intuitive for customer subroutine *   proved performanceSystem as proposed should have been use successfully by other clients *  Easy to implement effectuation should ! non require outside consultants or extraordinary skills on the dowery of our staff or require specialized hardware *   ascendableSystem should be easily expandable as the small-arm of participating customers grows *  Vendor supportVendor should have turn out track record of reliable support and infrastructure in place to provide it| Constraints *  Cost to buyLicenses for one year should be under $500,000 *  Cost to...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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